Tungum customer races away with British Superbike tickets

Tungum customer races away with British Superbike tickets

Tungum Ltd, manufacturer of corrosion resistant tubing, recently offered two tickets to a BSB event of the winner’s choosing as an incentive for completing an annual customer survey.

The lucky winner of the tickets is Ray Byrne at CJ Tools, and he is looking forward to picking a race day to attend and enjoy as a guest of Tungum Ltd and GR Motosport.

Tungum Ltd sponsored the GR Motosport team in the 2016 season and is continuing its support this year, with riders Tommy Bridewell, Mason Law and Liam Delves leading the charge.

The survey assessed customer experiences across a range of areas including technical knowledge and support, ease of access to relevant information and logistical performance. Key findings from customer feedback included:

  • Tungum’s website and technical information received a 100% satisfaction level
  • Customers are 100% satisfied with delivery lead times
  • 100% of customers rated Tungum’s technical support and know-how as excellent

Sean Hammond, Tungum Sales and Marketing Director, said: “Throughout the year we receive positive feedback from our customers, but it’s always reassuring to have this backed up by a survey such as this. When people are given the opportunity to rate our service anonymously, we know the results are genuine and reliable. We always do our best to help our customers, and it’s a fantastic compliment to the whole team to see this reflected in the results.”